(a)I AT A LOSS OF WORDS! -GUEST BLOG by Dr Srishti

Dr Srishti is a noted Dentist and Human who has contributed before as well. Here is her latest – worth a read!

It is difficult to put words these days without an AI guide telling you ‘did you mean—? Other words for this are —, I can help you write it in 10 words’. Even while writing this sentence I had the urge to search for better words so that I would sound really smart to people who would read this piece. This makes me wonder if anyone’s words are their own now? Or its just AI using its brain and we using our hands like a puppet to type those words that came in a robot’s ‘mind’ while we get the false satisfaction of giving ‘prompts’. I have recently started teaching undergraduates of my field and I feel like an alien to the new language or ‘lingo’ as they call it. Don’t get me wrong, I have nothing against AI (I know it must be reading this right now, Jahapana tusi great ho), it is just how humans communicate with each other now. They sound really smart when it is on a digital page but when you observe their actual ‘sound’ while communicating with each other, their blank faces searching for words from an invisible screen in front of them and getting no response to their prompts, it feels like the end of an era for literature. The following example of a verbal conversation might sound familiar to teachers facing the same issue as me-

Question- ‘Dear student, can you explain what is ‘so and so’ and how does it work?

Answer- ‘Mam, I don’t know what it is exactly ‘like’ but ‘you know’ it’s more like a thing made of something like a ‘so’… Ummm… I don’t know Mam maybe it is like a ‘so’ but pakka pata nahi Mam. What was the other part of question Mam?’ (Attention span already over in the first part of the question) PERIOD

Frustrating right? Or sorry, ‘like un-liking the answer’

I have been trying to decode their language from quite some time. At first I thought maybe it is a lack of confidence in verbal communication so helping them develop better verbal skills might work, right? Wrong. Learning about their schooling background made me realize that they all were on top of their communication skills in their school days. They were all participants and some winners of their debate competitions. So what and when did it all ‘go South’ (a phrase that will go obsolete in a few years)

The one that I could understand was the fear of being judged. The resilience that previous generation had is missing from the present ones. They were ready to make mistakes and then learn from them. But the current generation fears mistakes because even their slightest mistakes have the capacity of turning into public humiliation due to social media. Did you use wrong tense in your sentence? – Here is your video or screenshot of your text on all social platforms without your consent with a side dish of bullying comments by Grammar Nazis, more comments on those comments, more re-shares, LOL and what not. And now there is a constant reminder of this poor fellow’s silly mistake. Imagine the impact on the psyche of this young individual. When we were young and we made mistakes while speaking, ‘a’ person will point them out to us, we will apologize, correct them and move on. Imagine the entire world laughing on you for that! So now, these intelligent creatures have adapted and stopped verbal communication, they prefer texts so that they can edit and correct them without the humiliation of spoken words.

Another one is the fear of offending others. This is similar to fear of judgement, but more local. If my student is answering questions but he/she forgot to address me as ‘Mam’ or a ‘superior’ (Not saying it is right, it is just how I was raised), I will get offended. The old chain of thought inside the student’s mind was- ‘Ok noted, I will be careful next time to not repeat it and addresses her the way she finds suitable. Let’s apologize, focus on the main point here.’ The present chain of thought – ‘OMG what did I do? Oh no, now she hates me, she might scold me, what if she tells others I am a bad student, I don’t know what to do to not offend her, she gets offended for no reason at all, I am being shamed, here comes the tears, ok, lets stop speaking at all, who knows what might offend her, let’s stay mum.

I am yet to find solutions for these issues, I am at the bottom of the learning curve here. I would love the opinion of others on this. There might be grammatical errors in what I wrote above, but my brain is happy to have written it without the complete supervision of the higher intelligence, I hope I didn’t offend the almighty AI (pun intended), all hail AI!

OceanGate Tragedy -Morality of Risk vs Innovation; my thoughts

It’s been a few months since (Jun 2023) the Titan submersible operated by the American expedition firm ‘Oceangate’ imploded while on an expedition to the Titanic wreck in North Atlantic Ocean off the Canadian coast killing all five of it’s passengers – a British paid explorer, an Asian British paid explorer along with his 19 year old son, a French technical expert and the CEO of Oceangate. It’s notable that each of the three tourists would have paid a hefty $250,000 for their seats for the experience so it was a big ticket business indeed.

Since the discovery of the titanic wreckage which got insanely elevated after the Cameron movie in the 90s, there has been deep interest from experts and noobs alike in going to the titanic wreckage site as a bucket list activity. The fact that it lies 3810 m below sea level is not a deterrent but seems to egg on enthusiasts more, just the way a climb to Mt Everest does at 8848 m above sea level in the death zone. Clearly a heady mix of money, social media’s impact and lack of meaningful life goals leads those who haven’t spent a hot minute training to brave the elements, want to go to depth of oceans or peaks of the world. Or on the other side you could define the marvel that human curiosity and courage is through such pursuits. Guess this one is a write up of the paradoxes!

The CEO of OceanGate Stockton Rush was notorious for flouting regulatory requirements when he could as he believed and has publically stated them to be a hindrance to innovation. He’s quoted in a 2022 interview calling ‘safety, a pure waste’ at one point. You can google away his passion for innovation and notably his belief that safety is a ‘hinderance’ to innovation.

So I come to my questions, 1) At what stage does does the desire to innovate and do something different become so intense that human life, basic safety sense and common sense leave the building 2) Do we as a society celebrate the wins without proportionately weighing the ‘how’ of those wins? Do results overweigh the values which were at work to achieve them? 3) Where does the buck stop with risks? When do we know in our life and work that a line has been crossed with risk which puts not ourselves but others’ life, livelihood, health or other fundamentals on the edge without them knowing about it? 4)Is there a proportionality between the cause for which the risk is being taken, and the size of the risk?

For instance, soldiers risk their lives knowingly to protect the life of civillians, firefighters, cops and such also do for a noble cause. But there is little merit in putting people through same level of life risk for a toy making company testing path breaking innovative AI based toys.

There are those who speak about Rush’s passion for innovation and mention that titan would have been celebrated along with his risk taking capability had things not gone fatefully wrong. But that combined with the history of his attitude towards safety show that enough education to ALL his customers and general public wasn’t given about safety risks and facts were moulded. Otherwise the 19 year old who solely took the trip to please his father, terrified as he was, didn’t have to die.

There is a big yet simple lesson for us all as leaders, employees, entrepreneurs, humans et al from this tragedy. It is not to not take risk. But weigh the cost of the risk on our stakeholders and be clear about it to them. And then when they come onboard it makes sense. Integrity and passion when put together on a scale – passion will always be outweighed by integrity. Those who put their lives, savings, loved ones, health or anything crucial on line for you as they play beside you need to be educated about what they are putting on line and be ok with it. When that happens – it’s true Leadership and Camaraderie at play. When you have to hide what people are having to bet to go along a risky journey with you that can be labelled many different vices, none of them deserve to have the word innovation, leadership or vision around them. It can be Machiavellian to get people onboard on a risky project or vision without telling them about the risk but then you don’t deserve the credit of the win as much as you totally are responsible for messing up for yourself and them.

There is also courage and honesty in sacrificing the innovation so as to not cross the line of life at risk or anything that your conscience or value system doesnt allow you to hedge away. If that wasn’t true, animal testing of cosmetics would still be normalised and not a topic of debate. Corporate integrity maybe a touchy topic but personal integrity is never one.

What’s your views on this topic? Did this tragedy evoke any thoughts or insights in your mind? Did you take any lessons and reflections from it back in your life? Do share with me, I’d love to chat on this further.